Customer Support Specialist
JOB DESCRIPTION
Email and text message customer support. Our customer support agents work with a variety of different scenarios. Each solar project is unique, and each customer has their own unique needs. 70% of customers talk to our agents before making the commitment to work with us, so you'll have a big impact on the customer experience. This is a fast pace, startup environment. Come be a part of a business that is rapidly changing the solar industry.
Pay: $14 - $16/hr [starting]
Hours: 40/week
QUALIFICATIONS/REQUIREMENTS
- Ability to research and answer customers questions
- Customer support experience prefered
- Must be comfortable with basic math and ROI calculations
- Organized - must be able to manage multiple customers at the same time
- Type 45+ words per minute
ABOUT PROJECT SOLAR/WORKING WITH US
Project Solar is the lowest price solar in America... and not by a small amount. We've literally cut the national average solar cost in half. This has led to rapid growth and a fair share of angry competitors. We are a startup working in a fast pace, high intensity environment. Learn more about our story here.
Project Solar Inc is an equal opportunity employer, does not consider any protected traits (e.g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state and local laws. We are a drug-free environment. We don’t conduct pre-employment drug screening; however, we do conduct random drug testing on site.
